Payment Methods
Bucknell accepts several methods of payment to accommodate your needs, including:
MasterCard, Visa, Discover, American Express and BU ID billing account.

Pricing and Availability
Bucknell sells tickets on behalf of the university Athletics Department, promoters, teams and bands, which means with the exception of university sponsored events, the box office generally does not set the ticket prices or determine seating locations. Tickets are generally sold through several distribution points, including online, call center, and the box office. All distribution points access the same ticketing system and inventory; therefore, preferred seating for popular events may be allocated quickly.

Service Charges, Handling, Facility and or Parking Fees
Tickets purchased through the Internet or call center are subject to a per ticket service charge and a non-refundable per order processing fee.

Billing and Ticket Limits
All orders are subject to credit card approval and billing address verification. We can only ship your tickets to your billing address. Please adhere to published ticket limits. Orders exceeding the ticket limit will be canceled without notice. This includes duplicate orders having the same name, billing address or credit card.

DELIVERY OPTIONS

Mail
If you selected to have your tickets mailed by standard mail, you will receive your tickets at least 48 hours prior to the event. If you do not receive your tickets at least 48 prior to the event, please contact us. If you have selected delivery through the mail, please allow at least 10 days after your order is made to receive your tickets.

Will Call 
To pick up your tickets at will call, present the credit card used for the purchase and PHOTO ID. Will call delivery is only available to US and Canadian customers placing orders within ten days of the event's date.

Print at Home
Beginning in 2013-14, tickets purchased online may be printed at home if desired. 

CANCELLED EVENTS
Occasionally, events are cancelled or postponed by the promoter, team, band or venue due to weather conditions or situations affecting the staff or audience. When this occurs, Bucknell will make every effort to ensure you receive a prompt refund of the ticket price if you are unable to attend the rescheduled event. If an event is cancelled, please contact us for information on receiving a refund.

Refunds and Exchanges
Before purchasing tickets carefully review your event and seat selection. Policies set forth by Bucknell, including venues, teams and theatres, prohibit issuing exchanges or refunds after a ticket has been purchased or for lost, stolen, damaged or destroyed tickets.

DISABLED SERVICES
Before purchasing tickets, carefully review your event and seat selection. Policies set forth by contacting us on ADA Information at 570-577-1232.

Important things to remember when buying tickets
There are designated seats in various locations at every event for guests with disabilities and those needing special assistance, please notify a ticket agent prior to your purchase.

If you are in a wheelchair and buying tickets over the telephone, please notify the ticket agent so that we can assist you.

Attending an Event
If you require special assistance while attending an event at one of our venues, please contact our facilities staff at 570-577-1232 in advance of your arrival.

Our facilities are equipped with:
Wheelchair accessible restrooms
Wheelchair accessible payphones
Elevators (Pavilion only)
Plaza ramps
Wheelchair accessible ticket windows 
Phonic ear devices (Pavilion events only)

BISON CLUB MEMBER SERVICES
Bison Club donors receive priority seating in Christy Mathewson-Memorial Stadium and Sojka Pavilion. Seat location is determined by current giving level. To join the Bison Club and receive the ticketing benefit, contact the Director of the Bison Club at 570-577-1771.

STUDENTS

Admittance
Students are admitted free to all Bucknell Athletic events. For basketball, complimentary student tickets can be picked-up at the Langone Center and Weis Center Box Offices, or at the specially designated window at the venue where the event occurs. Student tickets are distributed on a first-come, first-served basis for single events. For football, students are admitted by showing their ID card at the gate to a ticket collector.

EVENT SERVICES

Doors
Doors typically open to the public at least one hour before the event performance time. Visitors are encouraged to arrive at least 30 minutes prior to the scheduled start time of an event. Be aware that any change in this policy should be noted on the ticket. For further information on event dates and times call 570-577-1227 or visit BucknellBison.com.

Lost & Found
Lost & Found items will be held at the box office until the next morning. After an event please call the University switchboard at 570-577-3095, Monday - Friday, 9 a.m.-4 p.m.

University Public Safety
Uniformed University public safety officers are located throughout the venues. More information is available at the ticket office.

Medical Services
Please contact the nearest usher or University staff member should a medical situation present itself.

Smoking Policy

Our venues are non-smoking facilities as established under Pennsylvania State Law. This policy will be strictly enforced within all areas of the building. Designated smoking areas are available.

PARKING
There is no charge for parking in University owned parking lots and on municipal streets on-campus. Meter parking is available closer to downtown Market Street. Reserved Bison Club parking is available for members who give at a specified level and have purchased season tickets.

SPORTSMANSHIP
Bucknell University and the Patriot League promote the highest standards of sporting behavior from their student-athletes, coaches and spectators. We encourage all fans to enthusiastically support all the participants and ask that your enthusiasm be expressed in a sporting-like manner. Disrespectful behavior or comments directed at officials, student-athletes, coaches, team representatives or fellow fans are inappropriate and are grounds for removal from the premises. Spectators are asked to stay off the playing surface at all times. Consumption of alcoholic beverages is strictly prohibited.